To best serve the individuals and families, High Peaks Hospice and Palliative Care has two clinical offices. Each office is staffed with its own "interdisciplinary team." This phrase is usually used in describing medical services but in hospice care it expands to include a wide variety of hospice services - all of which contribute and are essential to the total hospice experience. Exactly what IS a hospice interdisciplinary team and why is it important?
What sets hospice apart from traditional end of life care is that it is multi-faceted: it cares for not just the physical comfort but also the social, spiritual, emotional and practical. For this reason, the hospice team includes the following:
- Hospice Medical Director
- RN/Patient Care Coordinator
- RN/Case Manager
- Licensed Practical Nurses & Hospice Aides
- Social Worker
- Bereavement Coordinator
- Volunteer Coordinator
These individuals make up the hospice Interdisciplinary Team which, along with the patients own physician make decisions about patient care: Always taking patient choices into consideration. Together this team works to bring the individual and their family "dignity, comfort and peace" through the final months, weeks and days. They meet regularly to assess patient status and to make adjustments to treatment as the disease progresses.
In addition, the Administrative Team is available at 518.891.9631 to address your concerns and questions regarding billing and insurance issues, ethical issues, fundraising and outreach, as well as any complaints or concerns you may have. Please feel free to contact the Administrative office in Saranac Lake, Monday through Friday between 7:30am and 4pm.