Hospice care is not a 9 to 5 job: Staff are available 24/7 for consultation as issues and emergencies arise. We are there to walk together with you and your family as you navigate the difficult road ahead. To best assure that we are there when you need us, we have two clinical offices to serve you. 

Northern Team- Serving all of Essex, parts of Franklin, Hamilton, St. Lawrence and Washington Counties
Glen Chapman, MD, Medical Director (EC)

Jay Federman, MD Medical Director (SL)
Denise Ferrando, MD Medical Director (SL)
Marijke Ormek, Nurse Practitioner (EC/SL)
Bonnie Underwood, RN, Patient Care Coordinator
Chasity Hanchett, Office Manager
Carol Thomas, LPN, Referral/Intake Coordinator
Courtney Celotti, RN Case Manager (EC)
Ashley White, RN Case Manager (EC)
Heather Borachok, RN, Case Manager (SL)
Jan Hunt, RN, Case Manager (SL)
Debbie Cox, RN, On Call (EC)
Sue Bevilacqua, LPN (EC)
Darlene Whiddon, LPN (SL)
Elaine Frechette, LPN, Per Diem (SL)
Twila Quaid, LSW,Social Worker (EC)
Laura Duncan, BSW, Social Worker (SL)
Marie Marvullo, Bereavement Coordinator
Jackie Foster, Volunteer Coordinator
Tracey LaBelle, Outreach Coordinator

Southern Team- Serving all of Warren and parts of Washington Counties

William Tedesco, MD, Senior Medical Director
James North, MD Medical Director
Joseph Dufour, Nurse Practitioner
Bonnie Underwood, RN, Patient Care Coordinator
Sue Gillingham, Office Manager
Carol Thomas, LPN, Intake/Referral Coordinator
Phil Pekar, RN, Case Manager
Kathleen McNulty, RN Case Manager
Kelly Smith, RN, On-call/Triage
Patty Romanko, LPN
Stacy Chapman, Hospice Aide
Joanna Irvine, MSW, Social Worker
Marie Marvullo, Bereavement Coordinator
Richard Engert, Spiritual Care Coordinator
Tracey LaBelle, Outreach Coordinator

Triage Team:

The Triage team is available after regular hours and on weekends to work with families and patients should any emergencies or concerns arise. A phone call to any of our toll-free numbers will get to our answering service which will contact a triage nurse immediately. A triage nurse will then contact and work with the family to determine the best course of action whether it be offering advice over the phone or making a face to face visit to the home.

Paula Sheridan, RN
Barbara Touby, RN

Administrative Team:

Nick George, Executive Director
Kent Brooks, Operations Manager
Bonnie Underwood,RN, Patient Care Coordinator
Myrddin Roddy , Administrative Assistant  
Lisa Nester, Billing Coordinator
Allison Rand, IT/QAPI Coordinator
Elaine Sater, Compliance Coordinator
Susan Rdzanek, Development Coordinator
Tracey Labelle, Outreach Coordinator
Marie VanNortwick, AABO


Update 7/17

Administrative Office

Address: 309 County Route 47, Suite 7, PO Box 840, Saranac Lake, NY 12983
Phone: 518-891-0606
Team Members:

Warren Office

Address: 454 Glen Street Glens Falls, NY 12801, 
Phone: 518-891-0606
Team Members:

Northern Office

Address: Mailing Address: PO Box 205 Mineville NY 12956, Office Location: 47 Tom Phelps Way, Mineville, NY 12956
Phone: 518-891-0606
Team Members: